OUR CUSTOMER SPEAK FOR US
We have successfully implemented complex CRM projects for our enterprise customers. We understand how to navigate through complex requirements of multiple integrations and data exchanges, customizations, security and access constraints. Not only do we implement CRM for you, we keep your CRM engine running through our maintenance and support services. We offer a comprehensive yet flexible suite of CRM support services to ensure that your CRM system is optimized to function efficiently, stays current and relevant, and helps you maximize your ROI.
We are a team with 100 years of combined experience and superior expertise in supporting CRM applications. We possess extensive experience in running support function on some of the leading CRM platforms like Microsoft Dynamics CRM, Pivotal CRM etc. We support online as well as on-premise implementations.
Our area of expertise includes: support on product platform, deployment support and advisory, configuration and application management support, supporting complex integrations and customizations, along with performance optimization and application tuning, code reviews, and fixes.
FLEXIBLE SUPPORT MODEL
We understand that your support requirement can vary depending on your stage in the CRM journey - with higher support required initially, tapering off as the solution stabilizes, and peaking again as you go for newer modules.
So, we have created a flexible CRM support model including hourly support, ticket based, level-based support, or resource-based support. We cover your entire support needs – right from providing support on a given issue to managing your entire CRM system.
Our offerings are tailored to suit your business requirements and the markets in which you operate. Let our experts assist you in gaining the competitive edge in the market and stay ahead of others in the game.