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Shubho Bhattacharrya – CEO

Apart from his role as the Chief Executive Officer, Shubho leads our products and innovation team. He has over 21 years of experience in software consulting, sales, implementation of enterprise solutions, designing software, creating products and taking them to the market. He brings in an exceptional understanding of CRM processes and requirements, specifically for the financial services industry and has overseen some of the biggest and most successful CRM implementations. He has created vertical solutions and spearheaded CRM Industry forums for industries like Banking and Mutual Funds. He has worked with organizations like Philips, Grundig, and Talisma. Shubho holds degrees in Physics and Electronics/Telecommunication from Calcutta University.

Connect with: Shubho Bhattacharrya

Gerald Prabhu (Jerry) – Executive Director

Gerald (Jerry) is a co-founder and heads our Global Sales organization. He comes with over 23 years of experience in IT industry having worked with companies such as NIIT, Siebel, Oracle and Talisma. He has a thorough understanding of Indian, ASEAN and Middle East Markets and excels in sales and business development of technology platforms, CRM solutions and custom products. Jerry is an MBA from BSMED, Bharthiar University. Jerry is a co-founder of the company.

Connect with: Gerald Prabhu


Vinod Ganesh Ram – COO

Vinod is a co-founder and COO for our company. He manages our Delivery and Support organization in addition to corporate support functions of Finance, Administration and HR. He has over 20 years of experience across Technology Sales, Consulting, Business Development and Delivery. He has worked for Logica, Asian CERC (Dion Global), Talisma, QAI and Tata Housing. Vinod is an MBA from BSMED, Bharathiar University and a B Tech from University of Calicut.

Connect with: Vinod Ganesh Ram


Vineet Kalucha

Vineet is a Co-Founder of the company and leads the India Sales team for the company. He comes with over 20 years of experience in IT industry. His area of expertise is enterprise solutions like CRM and contact-center technology platforms. Vineet also takes a keen interest in emerging technologies and has worked on Speech Analytics and related areas. He is an MBA from XLRI Jamshedpur.

Connect with: Vineet Kalucha

Deepak Balagangadhar

Deepak heads Solutions Engineering for CCentric. He has over 15 years of experience in CRM and BI. He has experience in consulting customers on the implementation of a wide variety of CRM tools across multiple geographies. He has designed multiple industry-specific solutions and has taken multiple products to market in the customer management space across industries. Deepak has a B.E. degree from NIT, Surathkal & a PGDM degree from IIM Lucknow.

Connect with: Deepak Balagangadhar


Prakash Dias

Prakash is our Principal Technical Architect who leads the products and innovation team. He has over 15 years of experience in building quality and robust software and modules across products like Dynamics 365 and SalesForce CRM. Prakash has an MBA in Information Management.

Connect with: Prakash Dias

Santosh Sonawane

Santosh is our Delivery Manager who leads the Implementation team. He has around 19 years of IT experience with around 12 years of experience in implementing CRM. He has experience in managing end-to-end project implementations, support and maintenance engagements. He has completed his B.E. (Electronics) from Mumbai University.

Connect with: Santosh Sonawane


Pratim Roy

Pratim has 15+ years of experience in providing IT support to enterprise customers in the IT & IT enabled sectors. He is currently responsible for our Support Operations for various CRM solutions to leading Multinational Companies across diverse sectors in India.

Connect with: Pratim Roy

Ashish Paunikar

Ashish is responsible for delivery management of key CRM implementations. He is a Master’s in Business Administration and Bachelor of Engineering by qualification. He has 17 years of experience in implementation of CRM and business transformation solutions for clients across the globe.

Connect with: Ashish Paunikar


Preeti Awale

Preeti is our Senior Manager-Human Resources and a strategic partner in developing talent management, employee management and people practices.Has 11 years of experience in talent acquisition, HR generalist activities and operations.Has majorly worked with IT services and product companies like Arion Systems, Tradepaq TRM and Qualitykiosk Technologies.Preeti has a Degree in Human Resource Management from Mumbai University.

Connect with: Preeti Awale


Our team is our strength. By combining our expertise, best practices, and ethical standards, we deliver the results you seek.


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